Returns & Exchanges

At Bertrand Block, we stand behind the craftsmanship of our home essentials and offer a 30-day return window for items in their original condition. We aim to ensure your living space is perfected with every purchase you make from our collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original Bertrand Block packaging to ensure they are protected from damage during transit.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection and Refund

  Once our warehouse team verifies the item's condition, we will issue a full refund to your original payment method within 5-7 business days.